Lucia Morelli is our Guest Relations Manager, we have designed a new dedicated role aimed at ensuring the utmost satisfaction of your guests during their stay.
Visualizza nel browser
logo completo

Guest Relations Manager

Here to provide your guests with the best attention

Lucia Morelli (2)

We've been thinking a lot about how we can make your guests' time in Italy even better upon their arrival. For this reason, we've decided to introduce a dedicated role aimed at ensuring the utmost satisfaction of your guests during their stay.

 

And who better to take on this responsibility than Lucia Morelli, a seasoned member of the Arno Travel team?

 

Lucia brings with her a wealth of experience and a deep understanding of your guests' needs, making her an excellent fit for this role.

Her tenure with Arno Travel reflects her commitment to excellence and her passion for providing personalized service.

  • From the moment they set foot in Italy, our Guest Relations team takes charge, meticulously coordinating every aspect of their arrival and ensuring that all services are in perfect order.
  • Lucia is dedicated to providing highly specialized assistance throughout your guests' stay in Italy. Whether it's exceeding expectations through bespoke service coordination or swiftly resolving any issues that may arise, our team is committed to delivering prompt and effective solutions.
  • Moreover, our Guest Relations Manager maintains contact with your guests, keeping them informed about any potential challenges they may encounter during their travels.
  • Lucia is also poised to offer personalized recommendations tailored to your guests' preferences. Whether it's securing reservations at exclusive restaurants or suggesting hidden gems off the beaten path, our team is dedicated to curating unforgettable experiences for your clients.
  • In collaboration with our operations team, the Guest Relations Manager works tirelessly to ensure seamless operational continuity, guaranteeing that your guests' experiences unfold flawlessly from start to finish.

Some tips from our team to make your guests' dreams come true

Beyond the usual experience

Walking Guided Tours to discover Italy's hidden treasures

chris-czermak-5hLmzaCSBVA-unsplash

Italy, our beautiful country, is a treasure trove of art that the world admires. From the iconic masterpieces housed in renowned museums like the Uffizi and the Accademia in Florence to the awe-inspiring collections at the Vatican Museums in Rome, the Pinacoteca di Brera in Milan, and the Academia and Guggenheim in Venice.

 

But there's so much more to explore beyond these well-known institutions. Italy's major cities are teeming with hidden gems, including lesser-known yet equally captivating museums such as the Colonna Gallery in Rome, a timeless treasure still under the ownership of the Colonna family.

 

To truly grasp the essence of a city's artistry, we must delve into its rich history. That's why Lucia Morelli, our Guest Relations Manager, recommends starting with a guided walking tour. These tours offer a journey through time, tracing the footsteps of civilizations from the Greek, Etruscan, and Roman eras to the medieval maritime republics that once vied for dominance in the Mediterranean.

 

From the Free Communes to the Renaissance Lordships, each city has its own unique story to tell - a tale of artistic rivalry, beauty, and prosperity. With Lucia's expert guidance, your clients will have the opportunity to unravel these narratives, gaining a deeper appreciation for the art and architecture that have shaped Italy's cultural landscape for centuries.

 

Let Arno Travel be your gateway to an immersive exploration of Italy's art and history. Reach us to get more recommendations and our expertly crafted guided tours, your clients are guaranteed an unforgettable journey through the heart and soul of Italy.

Reach us for more Information

Already following us on social media?

Don’t miss the latest updates!

Facebook
LinkedIn
Instagram

5 Reasons to Follow Us:

 

1. Find an exclusive peek into our processes
2. Discover unique travel experiences
3. Meet our dedicated team
4. Get a behind-the-scenes look at our operations
5. Receive essential travel insights

 

What are you waiting for? Join our community today!

 

We’re actively enhancing our social channels transforming them into invaluable tools for our partners. Stay tuned for innovative updates and useful resources coming soon.

Copyright © 2024 Florence & ARNO Travel S.r.l, All rights reserved.

Via del Trebbio, 6 | 50123 Firenze (FI), Italy 
You met ARNO Travel & Event Design at a Tourism Event, and you kindly allowed us to keep in touch.

Part of ToIT Group S.p.a., Via Volturno 40/44, Palermo, Italy 90138

Annulla iscrizione Gestisci preferenze